Several years ago, P3C Technologies started offering cloud hosting services with an impressive suite of products by OS33. This firm is the same company that provides cloud hosting to Fidelity Investment Services and other major corporations in the US. The product is great, but we found that there were challenges in remote printing and scanning including compatibility, slowness, and timeouts from the cloud hosting environment down to the clients’ local printers. And – since the technology we use for the cloud hosting is based on Citrix – we also found the ability to scan to the cloud environment challenging with compatibility issues in detecting local scanners using the Citrix Receiver client.
We looked for a solution and found it with a company called TerminalWorks. TerminalWorks has two products which we LOVE at P3C Technologies: TSPrint and TSScan.
These two products work fantastically with a remote desktop services hosted environment and with Citrix servers. The clients love the solution because it lets them print fast to their local printers and the capability of being able to print to any printer that a user has installed who is logged into the same terminal server as them.
Our accounting and financial services clients love the TSScan product because it lets them use high end Fujitsu ScanSnap local USB-style scanners on their desktop computers and laptops, and have the scan go directly to their cloud hosted drives using the TSScan control panel.
Both products work tremendously well and bring a level of simplicity to mapping local hardware (printers and scanners) in a terminal server or citrix server environment. They work so well that we include a license for both products for every client that chooses to cloud host their infrastructure with us. This allows us to deliver a high quality cloud hosting environment while not having to worry about the printing and scanning aspect at all anymore, it solves the issue for us! The products are a great value and we love working with them.